Six Sigma Beyond the Factory Floor: Deployment Strategies for Financial Services, Health Care, and the Rest of the Real Economy
by Ronald D. Snee, Roger W. Hoerl
Copyright
Library of Congress Publication in Data: 2004109256
Publisher: Tim MooreExecutive Editor: Jim BoydEditorial Assistant: Richard WinklerMarketing Manager: Martin LitkowskiInternational Marketing Manager: Tim GalliganCover Designer: Sandra SchroederManaging Editor: Gina KanouseProject Editor: Christy HackerdCopy Editor: Keith ClineSenior Indexer: Cheryl LenserCompositor: Jake McFarlandManufacturing Buyer: Dan Uhrig
© 2005 by Pearson Education, Inc.Publishing as Pearson Prentice HallUpper Saddle River, New Jersey 07458
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