September 2013
Beginner to intermediate
275 pages
4h 21m
English
book
Social Media Crisis Communications: Preparing for, Preventing, and Surviving a Public Relations #Fail
by Ann Marie Van den Hurk
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B. Quick List of Providers Mentioned in Book
There are many services and platforms out there to monitor. Those listed below are ones I’m familiar with.
The following are some of the free basic services you can use to track what is being said about your business:
Google Alerts (www.google.com/alerts)
SocialMention (www.socialmention.com)
Topsy (www.topsy.com)
Trendsmap (www.trendsmap.com)
Whos Talkin (www.whostalkin.com)
For more sophisticated monitoring, you can go with one of the many paid services, including the following:
Jugnoo (www.jugnoo.com)
Radian6 (www.radian6.com)
Sysomos (www.sysomos.com)
Tickr (www.tickr.com)
Trackur (www.trackur.com)
Vocus (www.vocus.com)
The following sites can help you find influencers and developing trends:
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