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List of Figures
SPC adds value to business processes
Results of rules 1 and 2 of Deming’s funnel experiment
Run chart of sales
General form of the control chart
Normal distribution tipped on its side
Control chart for individuals
Data entry and histogram using Minitab 16
Control chart for individuals for tons of coal per week
Screen for selecting pattern rules in NWA Quality Analyst 6.3
Process out of control—one point beyond UCL
Process out of control—eight points on falling trend
Process out of control—eight points above CL
Process out ...
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