Statistical Process Control for Managers

List of Tables

Table 3.1	Tons of coal produced per week arranged in time series
Table 4.1	Part weights for units in 12 samples
Table 5.1	Calculation of the delta statistic
Table 5.2	Sample sizes for control chart in Figure 5.5
Table 6.1	Inspection record for automotive finishes
Table 6.2	Inspection record for coating defects
Table 7.1	Cp and ppm defective
Table 7.2	Sample data
Table 8.1	Dimensions of service quality
Table A.1	Data C1 arranged in time series
Table A.2	The empirical rule applied to the distribution in Figure A.2
Table A.3	Control limit calculations
Table A.4	Process capability indexes