Index

American Society for Quality (ASQ), 16

assignable cause variation, 15

Cp, 92

lean production, 7

normal distribution, 117

p-chart, 74

process capability, 20–21

statistical process control (SPC), 1

assignable cause variation, 15, 30, 89

attributes, 49

control charts for, 73–84

binomial distribution, 74, 124app

buffer stocks, 7

Cananiano, Donna, 107

central line (CL), 29–30, 39–40, 51

of delta chart, 65

MR chart, 51

in p-chart, 76

sample size and, 70

in u-chart, 84

on x-bar, 55–56

certainty, 36

chance cause variation, 15

code value chart, 64

common cause variation, 30

continuous process improvement programs, 2f

continuous quality improvement (CQI) programs, 10

control charts, 2–3, 9–10, 19

data collection for creating, 32

defined, 29

delta, ...

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