4Step-4Overcoming resistance
Opportunities to find deeper powers within ourselves
come when life seems most challenging.
(Joseph Campbell)
Step-4, and the move from the discovery phase to the decision phase, often emerges gradually as the defences against change erode over time. Despite the considerable resistance at step-3, and weeks, months or even years of assurances that the leader is on top of the problem, eventually there is a dawning realisation that they are not on top of the problem and are, in fact, stuck. Resistance is futile because despite the posturing, claims of progress, distraction, deception and all manner of ploys to prevent progress, either deliberately or unconsciously, there is no improvement. ...
Get Step Change now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.