Index

A

Affinity diagram, 186, 187

steps to construct, 211–212

Agile project management, 58, 78

Application software, 163

Architecture global standard, 171–174

open vs. closed standards, 173–174

role of standards, 172–173

B

Bandwidth, 165

BI. See business intelligence

Big bang transition plan, 148

BPR. See Business process re-engineering

Broadband, 165

Business intelligence (BI) tools

ad hoc, 143

advanced visualization, 143

analytics, 143

dashboard, 142

drillable data, 142

off-line, 143

save as excel, 142

standard reporting, 142

Business process re-engineering (BPR), 121

C

Categorical data, 185

Central processing unit (CPU), 164

Change request form, 61

Charter project, 50–56

example of, 53–56

milestone schedule, 52, 54

purposes of, 50

Ws, Rs, ...

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