Switching to VoIP

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Fax and Modems

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Avaya Media Servers

The Communication Manager software platform for Avaya’s Media Server chassis

provides support for fax machines connected to analog ports. Avaya supports both

T.37 and T.38, though its T.38 support is older and more refined. Only Media Serv-

ers with analog ports can host fax machines. More information is available by search-

ing Avaya’s web site at http://www.avaya.com.

Other solutions

Nortel, Alcatel, and other, smaller vendors offer T.38 support. Chapter 16 contains a

listing of web sites for commercial PBX vendors so you can investigate commercial

solutions further.

Commercial soft fax solutions

Since fax is a largely legacy technology that has been replaced, for better or worse, by

email, you may want to consider the option of dropping the use of fax machines and

switching to a 100% soft environment for faxing. Commercial software products like

Interstar’s Lightingfax and ACCPAC’s faxServe can turn a Windows server into a fax

concentrator that can route incoming and outgoing faxes to and from users’ desk-

tops. For a Macintosh-compatible commercial solution, try 4-sight fax from Soft

Solutions.

Hylafax

Without a lot of hacking, Asterisk just doesn’t make a good day-to-day, occasional-

use fax server for outbound fax transmittals. There are better ...