June 2005
Intermediate to advanced
502 pages
21h 48m
English
Content preview from Switching to VoIP
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Chapter 16: VoIP Vendors and Services
PhoneValet (Mac)
Parliant Software’s commercial PhoneValet application gives Mac OS X users voice
mail, call logging, call recording, and limited remote control of the Mac using a tele-
phone. PhoneValet requires an included USB adapter that allows connection of a
POTS line to the Mac (http://www.parliant.com/phonevalet).
Voicent Gateway
Voicent’s Gateway application for Windows allows you to create IVR applications
that can be tied to web sites. Gateway has limited voice recognition in addition to
DTMF recognition (http://www.voicent.com/gateway.php).
SpeechSoft
This commercial package includes scriptable IVR, fax, and basic call-routing abili-
ties. It requires Intel Dialogic interface hardware running on a Windows PC (http://
www.speechsoft.com/prodsw_cm.htm).
Developer Tools and SoftPBX Systems
Asterisk
Asterisk has earned a reputation as the most feature-complete and ready-to-use soft-
PBX available for free. Since it is covered significantly elsewhere in the book (chap-
ters 3 and 17, specifically), we’ll look at some of the worthwhile add-ons for
Asterisk.
AstLinux
AstLinux is a distribution of Gentoo Linux with Asterisk v1 installed, specifically
aimed at small-footprint applications. It can fit on 256 MB flash media, though you
won’t have
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.