Chapter 4. Managing Talent

HC-centric organizations excel only when they have outstanding talent. To have outstanding talent, they need an outstanding talent management system—one that attracts the right talent and helps them understand exactly what to expect from their work experience with the company. The best talent management systems also provide employees with the kind of developmental experiences that build the organization's key capabilities and core competencies. Last but not least, they retain the right talent.

Put another way, effective talent management systems don't just acquire and introduce highly qualified people to the organization—they ensure that the fit is right between employee and employer. They also monitor and manage an individual's ...

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