09 Demand
Introduction
This chapter focuses on the Demand dimension of the DGSC framework, critical for understanding how a technology organization aligns with and supports the wider organizational goals and external influences. It guides you through evaluating what the organization and its stakeholders require from technology, from supporting daily operations to enabling strategic initiatives. At its core, the Demand section focuses on answering a critical question: What does the organization and its stakeholders need from technology? These needs can range from strategic initiatives aligned with long-term business objectives to daily support for customers and operations. To fully understand the demands, you will evaluate areas such as market ...
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