The Supply dimension of the DGSC framework focuses on how technology solutions and capabilities are delivered from the technology organization (see Figure 11.1). The technology leader should assess the key processes and capabilities that enable your team to meet the demands of the organization and its customers. This includes team capabilities, technology and systems, supplier relationships and operational excellence; by critically evaluating them you will gain insights into the changes required to ensure effective delivery. You should also be able to identify the strengths you can leverage, and the gaps that require attention, to feed into your strategy definition.
FIGURE11.1 Supply within the DGSC framework
Figure ...
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