Communicating to facilitate

STEP 1 Know the purpose

Facilitation is leading or guiding a group so they achieve a common goal.

You can facilitate workshops, training courses and meetings, both internally within your company and externally with a client or public group.

Great facilitating is like being a party host. You begin plagued with the usual questions of will anyone turn up, will they have fun and will they behave themselves? (There is always one.) Then there is all the planning and preparation. You are in charge of the entire experience and you need to have everything ready when people arrive.

Finally, on the day itself, you work very hard to make sure everyone is having the best possible time, catering to everyone’s needs until they ...

Get The Communication Book now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.