March 2017
Beginner
256 pages
6h 56m
English
Content preview from The Complete Guide to Building and Growing a Talent Development FirmBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,







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CONTENTS
1 Understanding Industry Dynamics and Trends
2 Deciding What You Want and Need
3 Setting the Foundation for Success—or Failure
4 Knowing What You Own—and Don’t
5 Differentiating Your Offer From Others
6 Moving Your Offer off the Shelf
7 Operating Profitably and Sustainably
8 Serving Your Customers and Your Needs
9 Overcoming Barriers to Growth and Success
10 Establishing Your Growth Plan and Exiting
Appendix A: Sample Business Plan Table of Contents
Appendix B: Lifetime Value of a Customer
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