Many thanks to everyone who helped to make this book possible. For assistance on the third edition, I’d like to thank Paul Dinas, acquisitions editor; Phil Kitchel, development editor; Kayla Dugger, production editor; and Krista Hansing, copy editor. Thanks also to Mike Snell, my agent; my wife, Phyllis, and my sons, Daniel and Matthew; my professors and instructors at New York University’s Stern School of Business; and all of my past employers, employees, colleagues, and customers.


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