11. Teamwork

We must indeed all hang together, or, most assuredly, we shall all hang separately.”

—Benjamin Franklin

When he took time to help the man up the mountain, lo, he scaled it himself.”

—Tibetan Proverb

Human beings are profoundly social animals. Characterized by a need for membership and getting pleasure from giving and getting help, it is natural that emotionally healthy people cluster into groups, spending most of their lives in association with others, especially family members, friends, and work associates.

This book is about the workplace, not about relationships per se. Yet, the quality of social relationships in the workplace—its “social capital”—is of great importance, not only because of the general need people have for camaraderie, ...

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