June 2011
Beginner
368 pages
9h 25m
English
book
The EQ Edge: Emotional Intelligence and Your Success, Third Edition
by Steven J. Stein, Howard E. Book
Content preview from The EQ Edge: Emotional Intelligence and Your Success, Third Edition
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Chapter 6
Emotional Expression
“Self-expression must pass into communication for its fulfillment.”
—PEARL S. BUCK
DEFINITION:
Emotional expression involves openly expressing feelings both verbally and non-verbally. In our interactions with others, whether or not we are aware of it, we constantly give out messages at an emotional level. These messages can be conveyed through the words we use and their meaning, the tone and volume of our speech, the expression on our face, or our body language. Others register these emotional messages that we send out; they also register their responses to them, both consciously and unconsciously. People who exhibit effective emotional expression are open and congruent in the emotional messages they send to others. ...
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