September 2009
Intermediate to advanced
336 pages
8h 44m
English
Content preview from The Handbook of Global User ResearchBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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Preface
I met Tim Bosenick, the managing director of the German usability firm SirValUse, in 2003 over dinner in Chicago. He was in the United States with his client, a Japanese usability consulting firm, and their end-client, a large electronics firm, to test the interface of a piece of office equipment. During dinner, we talked about global user research projects and the layers of complexity that make them especially interesting and challenging. This discussion was the seed that germinated into this book.
As consultants in user experience research, my collaborators and I have seen an increasing percentage of work dedicated to global usability during the past few years. Our discussions with others in the field have revealed that practitioners ...
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I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.