© The Author(s), under exclusive license to APress Media, LLC, part of Springer Nature 2024
M. HalseyThe IT Support Handbookhttps://doi.org/10.1007/979-8-8688-0385-7_11

11. Building and Environmental Factors

Mike Halsey1  
(1)
Charente, France
 

We tend to think that it’s just IT equipment and users that cause problems with our systems, connections, and software, but that isn’t always the case. In fact, there are a great many environmental factors, both natural and human-made, that can be the root cause of the problems we face.

These are often missed simply because nobody expects an IT problem to be caused by the world around them, but it’s worth examining what types of problems our environment can cause. We might not be able to do much about them, but ...

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