The IT Support Handbook
A How-To Guide to Providing Effective Help and Support to IT Users
2nd ed.
ISBN 979-8-8688-0384-0e-ISBN 979-8-8688-0385-7
© Mike Halsey 2019, 2024
This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and transmission or information storage and retrieval, electronic adaptation, ...