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The Purpose of Process
job of process is to take care of 0OI and 1OI. The job of the human develop-
ers is to take care of 2OI and 3OI.
This, incidentally, is exactly what engineers and developers want pro-
cess to do. The fact that they often view process as preventing them from
being creative (read: learning new things) is a legitimate criticism of pro-
cess as it is often done.
The Problems of Process
The logic chain we have been pursuing follows like this:
1. Software is a knowledge storage medium.
2. Therefore, software itself is not a product.
3. The real product is the knowledge contained within the software
(and the work products necessary to deposit the knowledge effec-
tively in the software).
4. Therefore, software “development” is really a ...