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Agile and the Orders of Ignorance
• Not ensuring that the knowledge already obtained is available for
reuse.
• Not managing the questions and context necessary to get the knowl-
edge that is not available.
• Not recognizing when it does not know it does not have knowledge,
and often acting (and making commitments) as if it does.
• Not establishing the necessary processes to ensure that it will rec-
ognize its ignorance and collect the correct knowledge.
• Not identifying that process deficiencies exist; therefore not taking
steps to correct them.
We can see from this dive into further categorizing ignorance that the
Agile approaches directly challenge some of these destructive behaviors.
However, they also have the potential for being less efficient in ...