September 2003
Intermediate to advanced
272 pages
8h 36m
English
Content preview from The Laws of Software Process
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Agile and the Orders of Ignorance
perpetuating. At least at 2OI and even at 2.1/3OI, there is a good chance
that the system, a test result, a customer complaint, an accident, or life in
general, will illuminate the foggy scene and expose my ignorance. At
2.2/3OI, I may intentionally choose to ignore the system or test or customer
or life in general if it happens to highlight my lack of knowledge. Individuals
operating at this level can perform some remarkable feats of self-deception
to avoid recognizing any information that will contradict their belief in
their own high order of knowledge.
Third Order Ignorance: Lack of Process
Third Order Ignorance is where we move into the process level. The def-
inition of 3OI is “I have 3OI when I don’t know of ...
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