Chapter 4Barriers to Diversity

People are diverse in many ways. We have a number of differences that offer a wide range of opportunities and possibilities to make organizations successful and our world a better place. When we accept our differences and learn to work with them, we enrich our lives and improve the creativity and productivity of the organization. However, too often organizations find they work against the effective use of differences and allow them to hinder instead of help.

Why do we have so many problems dealing with diversity? Diversity itself isn’t a problem—our differences have always been there; they are what make us unique. The problems lie in our attitudes toward diversity. People who have negative attitudes toward other ...

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