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TABLE OF CONTENTS
Chapter 1: Assessing Your Skills
The Managing Diversity Profile
The Impact of Diversity on Business Performance
Chapter 2: What Is Diversity?
Definition and Terms
Primary and Secondary Dimensions
Diversity Statistics Quiz
Diversity History and Approaches
Chapter 3: The Differences Between Equal Employment Opportunity, Affirmative Action, and Managing Diversity
Confusion of Terms
Understanding the Differences
Workplace Diversity Self-Assessment
Chapter 4: Barriers to Diversity
Stereotyping and Discrimination
Chapter 5: Developing Competencies for Managing Diversity