While the concept of business and technical teams sounds straightforward, we know that each company contains a complex mix of varying roles, skill sets, and organizational structures. To help clarify, let's look a bit closer at the key roles involved in healthy democratization.
As shown in the chart, the roles in any given company are more complicated than simply “business” and “IT.” We simplify throughout this book for readability, but when implementing democratization in your company, it is important to understand the nuances of the various roles and where to draw the line on who to include in your automation initiative. Here are some of the common titles for each of the roles we've identified in this view:
Role
Common Titles
IT or Business
Technical specialists Commonly the primary audience for traditional integration tools
Integration Administrator Automation Developer
IT
Business technologists Core roles supporting business apps and other business systems
HRIS analyst Workday Administrator Finance Admin
IT
BigOps analysts Support processes, systems, and data related to a functional area
Business power users Team members motivated to automate business processes
Accounts Payable Analyst Marketing Content Creator Mechanical engineer (*could be any ...
Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month, and much more.
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
Julian F.
Head of Cybersecurity
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.
Addison B.
Field Engineer
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.
Amir M.
Data Platform Tech Lead
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.
O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.
