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The New Automation Mindset
book

The New Automation Mindset

by Vijay Tella, Scott Brinker, Massimo Pezzini
August 2023
Intermediate to advanced
336 pages
7h 31m
English
Wiley
Audiobook available
Content preview from The New Automation Mindset

Index

  • A
  • Accounts management (back‐office task), 124
  • Acemoglu, Daren, 287
  • Actionable generative AI, platform, 212
  • Adaptability, process variance (contrast), 42–43
  • Adaptation, usage, 19–21
  • Advocacy (customer journey stage), 178
  • Agile, value, 41–42
  • Amazon
    • automation mindset, demonstration, 270–271
    • innovation, 270
    • Super Simple Storage (S3), 269
  • Amazon Web Services (AWS), 269–270
    • cloud revolution, 285
    • SQS, 254
  • Antifragility, concept, 285
  • API management (APIM), 220, 225–227, 249
  • Apple (platform company example), 195
  • Applicant tracking systems (ATS), usage, 202
  • Application Programming Interface (API), 225
    • architecture, microservices (relationship), 254
    • religion, 227
    • services, usage, 88
    • usage, 201
  • Applications (apps)
    • no‐touch provisioning/deprovisioning, 133–134
    • usage, 243
  • Architectural styles, 249–256
  • Artificial intelligence (AI). See Generative AI
    • AI‐assisted orchestration
      • automation strategy component, 86, 89–92
      • elements, reliance, 91
      • low‐code components, usage, 91
    • AI‐generated call summarization/field updates, usage, 150
    • AI‐powered dynamic workflows, usage, 91
    • company‐wide knowledge search (conversational answers), artificial intelligence (usage), 134
    • enterprise‐grade AI platform, dimensions, 104
    • governance, relationship, 103–104
    • platform, 64
    • real value, 37
    • technologies, usage, 77
    • usage, 10, 77, 149–150
  • Assembly line, innovation, 280
  • Atlassian
    • democratization, usage, 101–102
    • workforce capability scaling, 106
  • Atlassian Foundation, Engage for Good, 102
  • Auto‐discovery ...
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Publisher Resources

ISBN: 9781119898757Purchase Link