December 2012
Intermediate to advanced
272 pages
5h 32m
English
In an ever-changing world one thing remains constant: Organizations are established to produce a product, service, or desired output of some kind. Organizations can be in the form of a service, distribution, design and manufacturing of products, consulting, nonprofit, or government institutions. In any case, resources are at work doing something. As an organization matures, it develops a systematic flow of tasks that will accomplish this desired output. Each task becomes a specific element of work or set of work elements that when completed accomplish the task. The systematic organization of these work elements are referred to as a process. Processes should be one of the most important components of an ...