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The Operations Manager’s Toolbox: Using the Best Project Management Techniques to Improve Processes and Maximize Efficiency by Randal Wilson

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Preface

Organizations grow and thrive based on their response to a competitive environment within a particular market. The success of an organization in how it responds to market demand is largely dependent on how the organization is structured and managed. Today’s world of Internet-based e-commerce allows for a broader and potentially worldwide market base requiring faster response in managerial decision processing. The knowledge, skill, and experience within management will dictate the speed and quality of managerial decision processing and the competitive advantage it will afford the organization.

It’s the knowledge and skill managers have that establish how managerial processes are developed and implemented, and what effect these processes ...

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