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The Operations Manager’s Toolbox: Using the Best Project Management Techniques to Improve Processes and Maximize Efficiency

by Randal Wilson

December 2012

Intermediate to advanced

272 pages

5h 32m

English

Pearson

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Realities of ManagingProject Management Tools for Operations ManagementIs This for Me?
How Do You Gain Power from Completion?Believing in the Task or ProjectProper Assessment of a Task or ProjectManaging a Task or ProjectAccountability in Completing a Task or ProjectTake the Blinders OffTime Is of the EssenceOrganizing a Task or ProjectShould a Task Become an Official Project?Operations Manager or Project Manager—Who Are You?Managing Processes Versus Reporting on ProgressPower Tools for the ManagerPower Tool Summary
Why Communication?The Communication PathCommunication ApplicationsCommunicating in MeetingsCommunication Management PlanPower Tool Summary
What Is a Process?Why Look at the Processes?Process DevelopmentDocumentationStaffing a ProcessTraining Staff for ProcessesMonitoring and Measuring a ProcessChanging the ProcessIs There a Better Way?Power Tool Summary

What Is Waste in an Organization?Process OrganizationWaste or Manufacturing Cost Reductions?Waste in ProcurementWaste in Shipping and ReceivingWaste in FacilitiesWaste in Managerial Decision MakingWaste in Meetings and Decision ProcessingSustainable ChangePower Tool Summary
Knowing your ResourcesHuman ResourcesManaging Versus LeadingAllocation of ResourcesNew ManagersCapital EquipmentFacilitiesEquipmentPower Tools Summary
Establishing a BudgetScope of the BudgetControlling a BudgetContractsConclusionPower Tool Summary
Risk in Today’s OperationsRisk Versus UncertaintyRisk Management PlanningLearn from Your ExperiencesPower Tool Summary
Managerial BehaviorManagerial DiversityManagerial RelationshipsCommunication SystemNeeds of the ManagerPower Tool Summary
Training Is a ProcessTraining PlanPower Tool Summary
ProcurementsSupplier RelationshipsSuppliersInventory ControlPower Tool Summary
At What Level Should Organizing Be Done?Design It InCost BenefitPower Tool Summary
Why Change Anything?Problems with ChangeTypes of ChangeDocumentation ChangesChange as a ProcessPower Tool Summary

Content preview from The Operations Manager’s Toolbox: Using the Best Project Management Techniques to Improve Processes and Maximize Efficiency

I would like to dedicate this book to my wife, Dusty, and sons, Nolan, Garrett, and Carlin, for their support and patience through this project.

I would also like to dedicate this book to my parents, Paul and Maxine, and my entire family for their love, support, and encouragement throughout my career.

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Tools and Tactics for Operations Managers (Collection)

Randal Wilson, Arthur V. Hill, Hillel Glazer

Project Management ToolBox: Tools and Techniques for the Practicing Project Manager

Dragan Z. Milosevic

What Successful Project Managers Do

W. Scott Cameron, Jeffrey S. Russell, Edward J. Hoffman, Alexander Laufer

How Successful Organizations Implement Change

Emad E. Aziz, Wanda Curlee

Publisher Resources

ISBN: 9780133064704Purchase book