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The Operations Manager’s Toolbox: Using the Best Project Management Techniques to Improve Processes and Maximize Efficiency by Randal Wilson

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Vice President, Publisher: Tim MooreAssociate Publisher and Director of Marketing: Amy NeidlingerExecutive Editor: Jeanne GlasserEditorial Assistant: Pamela BolandOperations Specialist: Jodi KemperMarketing Manager: Megan GraueCover Designer: Chuti PrasertsithManaging Editor: Kristy HartProject Editor: Elaine WileyCopy Editor: Cheri ClarkProofreader: Jess DeGabrieleIndexer: Erika MillenCompositor: Nonie RatcliffManufacturing Buyer: Dan Uhrig

© 2013 by Randal WilsonPublishing as FT PressUpper Saddle River, New Jersey 07458

FT Press offers excellent discounts on this book when ordered in quantity for bulk purchases or special sales. For more information, please contact U.S. Corporate and Government Sales, 1-800-382-3419, corpsales@pearsontechgroup.com ...

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