book

The Operations Manager’s Toolbox: Using the Best Project Management Techniques to Improve Processes and Maximize Efficiency

December 2012

Intermediate to advanced

272 pages

5h 32m

English

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Realities of ManagingProject Management Tools for Operations ManagementIs This for Me?
How Do You Gain Power from Completion?Believing in the Task or ProjectProper Assessment of a Task or ProjectManaging a Task or ProjectAccountability in Completing a Task or ProjectTake the Blinders OffTime Is of the EssenceOrganizing a Task or ProjectShould a Task Become an Official Project?Operations Manager or Project Manager—Who Are You?Managing Processes Versus Reporting on ProgressPower Tools for the ManagerPower Tool Summary
Why Communication?The Communication PathCommunication ApplicationsCommunicating in MeetingsCommunication Management PlanPower Tool Summary
What Is a Process?Why Look at the Processes?Process DevelopmentDocumentationStaffing a ProcessTraining Staff for ProcessesMonitoring and Measuring a ProcessChanging the ProcessIs There a Better Way?Power Tool Summary

What Is Waste in an Organization?Process OrganizationWaste or Manufacturing Cost Reductions?Waste in ProcurementWaste in Shipping and ReceivingWaste in FacilitiesWaste in Managerial Decision MakingWaste in Meetings and Decision ProcessingSustainable ChangePower Tool Summary
Knowing your ResourcesHuman ResourcesManaging Versus LeadingAllocation of ResourcesNew ManagersCapital EquipmentFacilitiesEquipmentPower Tools Summary
Establishing a BudgetScope of the BudgetControlling a BudgetContractsConclusionPower Tool Summary
Risk in Today’s OperationsRisk Versus UncertaintyRisk Management PlanningLearn from Your ExperiencesPower Tool Summary
Managerial BehaviorManagerial DiversityManagerial RelationshipsCommunication SystemNeeds of the ManagerPower Tool Summary
Training Is a ProcessTraining PlanPower Tool Summary
ProcurementsSupplier RelationshipsSuppliersInventory ControlPower Tool Summary
At What Level Should Organizing Be Done?Design It InCost BenefitPower Tool Summary
Why Change Anything?Problems with ChangeTypes of ChangeDocumentation ChangesChange as a ProcessPower Tool Summary

The Operations Manager’s Toolbox

Using the Best Project Management Techniques to Improve Processes and Maximize Efficiency

Randal Wilson

Randal Wilson, Arthur V. Hill, Hillel Glazer

Dragan Z. Milosevic

W. Scott Cameron, Jeffrey S. Russell, Edward J. Hoffman, Alexander Laufer

Emad E. Aziz, Wanda Curlee

ISBN: 9780133064704Purchase book