June 2013
Intermediate to advanced
64 pages
44m
English
book
The Pocket Guide to the Baldrige Award Criteria (5-Pack), 17th Edition
by Mark Graham Brown, Jonathan Craig
Content preview from The Pocket Guide to the Baldrige Award Criteria (5-Pack), 17th Edition
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THE BALDRIGE CRITERIA
54
For Additional Reading
Brown, Mark Graham. Baldrige Award Winning
Quality. New York: Productivity Press, 2013.
Brown, Mark Graham. Get It, Set It, Move It, Prove
It: 60 Ways to Get Real Results in Your Organization.
New York: Productivity Press, 2004.
Hutton, David W. From Baldrige to the Bottom
Line: A Roadmap for Organizational Change and
Improvement, Milwaukee: American Society for
Quality, 2000.
National Institute of Standards and Technology,
2013/2014 Criteria for Performance Excellence,
Gaithersburg, MD: NIST, 2009.
Excellence Foundation. Additional information on
his services and other books can be found on his
web si ...
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