The Toyota Way, Second Edition: 14 Management Principles from the World's Greatest Manufacturer, 2nd Edition
by Jeffrey K. Liker
Glossary
A3 report: Toyota uses a tool called the A3 (named after the international paper size on which it fits) to convey information in a single page using bullet points, charts, and graphs. Toyota utilizes the tool to foster scientific thinking, to mentor, and to align individuals with the goals of the organization.
Andon: Andon is a Japanese term meaning “light” or “lamp.” In lean manufacturing, an andon refers to a tool that is used to alert and inform leaders of problems within their production process in order to immediately address the issue and prevent its recurrence. At Toyota, the andon is usually a cord that production team members are encouraged to pull to alert team leaders if they spot something that threatens safety, quality, ...
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