Preface
The Wonderful Wacky World of Lean
We want organizations to be adaptive, flexible, self-renewing, resilient, learning, intelligent—attributes found only in living systems. The tension of our times is that we want our organizations to behave as living systems, but we only know how to treat them as machines.
—Margaret J. Wheatley, author of Finding Our Way: Leadership for an Uncertain Time
THE PROBLEM: MISUNDERSTANDING OF LEAN AND “HOW IT APPLIES HERE”
Nobody can reasonably question the global impact of Toyota’s system of management and manufacturing on the world today. The Toyota Production System (TPS) is the framework for what is often call “lean” management and has been embraced in mining, retail, defense, healthcare, construction, ...
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