5

REALITY BITES

JANUARY 2010–AUGUST 2010

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In a flash, I saw the root cause of what had unnerved and confused and worried me for the past two years.

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THERE WAS PLENTY of positive news to report at the first board meeting of 2010.

December had been a good month for us. Sales in Nokia’s Devices & Services unit were so strong—a 40 percent hike over the previous year—that they hoisted the entire fourth quarter out of the red. First-quarter estimates predicted continued growth and decent profitability.

The Services group had ended the year above target ...

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