Value-Driven Business Process Management: The Value-Switch for Lasting Competitive Advantage

Index

Notes: Boldface numbers indicate illustrations

In the Index only, the term value-driven BPM is designated as vdBPM

Academia-based reference model, Scheer Y-Model, 166–167, 167

Acceleration without direction, process improvement and, 98

Accenture, viii, 4, 6, 7, 16, 24, 30, 40, 42, 50, 65, 133, 152, 159–161, 166, 182, 183, 185, 189

Accenture Service Line Business Process Reference Models, 162

Activity-based emission (ABE), 29

Adopting vdBPM, 18–19, 73, 75

Aerospace and defense industry, 166

Agility, 5, 25, 28, 188

Air Products, 163

Alignment of strategy and execution, 22–23

American Productivity and Quality Center (APQC), reference models and, 159–160, 162, 165–166

Analysis, process, 48, 177

Appian Enterprises, 132

Applications and infrastructure, ...