January 2006
Intermediate to advanced
260 pages
6h 8m
English
Content preview from Winning Through InnovationBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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CHAPTER 3
DEFINING PROBLEMS AND OPPORTUNITIES: A FOUNDATION FOR SUCCESS
FOR MORE THAN A CENTURY, THE INDUSTRIAL GASES Division of BOC, a large British conglomerate, had joined the march of industrial progress serving the British Empire. Its 35,000 people worked in 15 countries to produce and deliver oxygen, nitrogen, helium, and other natural gases to a variety of users, ranging from food to steel to semiconductors.
BOC Gases maintained a steady course until 1993. Then, in a sharp break with its traditions, C. K. Chow, an aggressive, Hong Kong–based entrepreneur and head of BOC’s North Pacific region, was promoted to CEO. Chow knew that BOC Gases faced a set of emerging problems. Several of its key global customers were complaining about getting ...
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.