January 2006
Intermediate to advanced
260 pages
6h 8m
English
Content preview from Winning Through InnovationBecome an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,
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CHAPTER 4
MANAGERIAL PROBLEM SOLVING: A CONGRUENCE APPROACH
KURT HUBER IS A LEAN, INTENSE MANAGER WITH a doctorate in chemistry and 18 years of experience managing within Ciba-Geigy. In 1993, he was transferred as head of Ciba’s U.K. chemical plant to general manager of its plant in Grenzach, Germany. The Grenzach plant was a large facility located on the Rhine River bordering Switzerland. Originally established in 1898, it was one of Ciba’s oldest plants, a traditional chemical manufacturing site with a long-service, highly skilled work force; formal union-management relations; a seven-level formal hierarchy; a functional structure; and rigid work rules. The facility had four separate production lines and manufactured a variety of chemical compounds ...
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