CHAPTER 8

Developing Global Capability

The first time I went abroad (to France) I was 12. I found myself interested in languages, cultures, and a desire to understand and be understood in the different cultures and the countries I lived in or visited. The challenge is the need to be different in different countries—such as China, Brazil, and Germany—to understand what makes the people tick, to listen and to adapt to people’s interests. It’s not about you or your country; you cannot simply relate or draw from your national roots or your personal frame of reference. Today, as CEO, I have to be a Federalist, and I have to pull people together, so they feel part of the whole. People are not bound by assets but by the desire to work. In a federation, ...

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