Notes
CHAPTER 2
1. J. Stewart Black and Hal B. Gergersen, It Starts with One: Changing Individuals Changes Organizations, Pearson Education/Prentice Hall, Upper Saddle River, NJ, 2008.
2. Malcolm Gladwell, Outliers: The Story of Success, 1st ed., Little, Brown, New York, 2008.
3. Steven Levy, In the Plex: How Google Thinks, Works, and Shapes Our Lives, Simon and Schuster, New York, 2011.
CHAPTER 3
1. Ng Kok-Yee and P. Christopher Earley, “Culture + Intelligence: Old Constructs, New Frontiers,” Group & Organization Management, vol. 31, no. 1, February 2006, pp. 4–19.
2. John D. Mayer and Peter Salovey, “What Is Emotional Intelligence?” In Peter Salovey and David J. Sluyter, eds., Emotional Development and Emotional Intelligence: Educational Implications ...
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