Winning with Underdogs: How Hiring the Least Likely Candidates Can Spark Creativity, Improve Service, and Boost Profits for Your Business

Index

A

Abuse of power (see Power abuse)

Acceptance in the workplace, 6–7

Accountability (see Top-down accountability)

Acid attack survivors, 198–199, 212–214

Actions:

fit to values, 200–201

justifying our, 170–171

Acute life challenges, for underdogs, 91–94

Adi’s story, 159–160

Age, employment marginalization with, 4

Aggression, rejection and, 100

Alon, Eti, 77–78

Amazon, 19

American Dialect Society, 229

Anxiety, in screenings:

lowering, 111–113

need to eliminate, 108–110

in traditional screening, 106–107

in training, 127–128

Apple, 42

Arad, Tammy, 63

Army for bottom-up change:

recruiting, 221–222

size of, 228–230

ASD (autism spectrum disorder), 153–154

Attendance issues for underdogs, 94–97

Attrition, employee, 28–29, 122–123

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