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Working with Microsoft Dynamics® CRM 2011
book

Working with Microsoft Dynamics® CRM 2011

by Jim Steger Mike Snyder and Kristie Reid
April 2011
Intermediate to advanced content levelIntermediate to advanced
624 pages
16h 43m
English
Microsoft Press

Overview

Configure, adapt, and extend Microsoft Dynamics CRM 2011—guided by two of the leading implementation specialists in the field. Whether you’re an IT professional, a developer, or a power user, you’ll get pragmatic, hands-on insights for customizing CRM in your organization—with or without programming.

Discover how to:

  • Set up and configure your system

  • Plan and configure security settings and information access

  • Easily customize form attributes, views, and relationships

  • Create and deploy custom reports

  • Use xRM to quickly create and efficiently manage line-of-business applications

  • Automate business workflows

  • Extend Microsoft Dynamics CRM with scripts and assemblies

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    Publisher Resources

    ISBN: 9780735661721Purchase book