Chapter 10. Entity Customization: Custom Entities and Activities
In the previous chapters, you learned how to customize the default entities in Microsoft Dynamics CRM by modifying their attributes, forms, and views. In Microsoft Dynamics CRM, you also can create entirely new entities to track and manage data in your system. The entities that you create are called custom entities. You can also create special custom entities that you denote as activity types so that they function similarly to default activities such as tasks, phone calls, and appointments. Microsoft Dynamics CRM refers to these as custom activities.
This chapter will walk you through the steps and configuration settings necessary ...
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