April 2011
Intermediate to advanced
624 pages
16h 43m
English
Content preview from Working with Microsoft Dynamics® CRM 2011Become an O’Reilly member and get unlimited access to this title plus top books and audiobooks from O’Reilly and nearly 200 top publishers, thousands of courses curated by job role, 150+ live events each month,







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Chapter 15. Dialog Processes
Microsoft Dynamics CRM 2011 introduces a dialog module to handle instances where you want to add wizard or call script functionality to the application. Similar to workflows, dialogs are processes that guide a user through a series of steps in an automated manner. Both system administrators and users can create dialog processes if they have a security role with the appropriate privileges. When a user runs a dialog from a record, the dialog process can capture information that can be stored in Microsoft Dynamics CRM entities and retrieve information already stored in the system. Further, dialog processes ...
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