Foreword
CRM continues to see accelerated growth and adoption around the world. As we move into a new phase of business computing, we have seen the retirement of complex, rigid, and inflexible CRM systems in favor of solutions that are simple, agile, and valuable to today’s information worker. It is in this area that Microsoft Dynamics CRM continues to shine and leads organizations into a new world of empowerment and enhanced business productivity.
And we’re only getting started.
Enter Microsoft Dynamics CRM 2011—a solution designed to amplify user adoption, help organizations discover new business insights, and fuel business productivity across your entire business network. Designed to meet the most comprehensive set of CRM needs across the cloud ...