“Who would want to read a book by me?” That’s what I blurted out when someone gently suggested I should write a book. I followed with: “I’m not sure I would read a book by me.” After careful prodding, I came to recognize that perhaps I did have ideas to share that others would find useful. And now, some two years later, the remarkable journey of writing a book has come to an end.

Michele Glorie, our head of corporate communications, was by my side at every turn—this book would not have happened without her smart guidance and hard work. Partnering with Seth Schulman, my contributing editor, has also been a joy. Seth listened to my story, asked probing questions, and helped me choose the right words to convey my reflections on ...

Get WorkInspired: How to Build an Organization Where Everyone Loves to Work now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.