Celebrate to Motivate

It was January 2018, and I was standing on a stage at a beautiful resort in Cancun, Mexico. Sitting in the audience were 200 of our sales and services people, along with 150 of their guests. We were all there on our annual Legend Makers trip, intended to reward top-performing Kronites for their efforts. One highlight of the trip is the awards banquet, at which we present a series of long-term Milestone awards recognizing employees who have earned the Legend Makers trip multiple times.

At events like these, senior leaders often recognize high-achieving individuals, shake their hands, and say some words of thanks. On this ...

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