AUTHOR’S NOTE

To protect the privacy of Kronos employees, I’ve referred to individuals mentioned in this book by their first name only. Unless noted, all quotes come from personal interviews, internal Kronos correspondence, postings on internal and external Kronos social media pages, and other internal Kronos documents. In crafting this book, I’ve freely incorporated text from these materials as well as publicly available Kronos documents without quotation or attribution. The result, I hope, will be a text that is clear, accurate, and pleasant to read, and that is also true to my voice and perspective.

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