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1 Become an Un-Leader
3 Trust Them (Again and Again)
4 Hold Managers Accountable
5 Get Serious About Strategy
6 Have Fun
7 Astonish Them with Kindness
8 Keep Your People Safe
9 Give Employees Their Time Back
10 Welcome “Boomerang” Employees
11 Celebrate to Motivate
12 Respect Everyone’s Culture
13 Put Yourself Out of Business
14 Empower the Next Generation
A Note on Sources
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